Returns & Refunds policy

Returns & Refund Policy

* Eligibility: Refunds are applicable only if the product is defective/damaged or not delivered.

* Request Period: Refund requests must be raised within 2 days of delivery.

* Processing Time: Refunds will be processed within 5–7 business days after product inspection/approval.

* Mode of Refund: Original payment method (UPI, Card, Wallet, etc.).

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Return Policy

* Eligibility: Product can be returned only if unused, undamaged, and with original packaging.

* Request Period: Returns must be initiated within 2 days of delivery. • Return Shipping: In case of wrong/damaged product, we will bear the shipping charges. Otherwise, customer bears the return shipping.

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Replacement Policy

* Eligibility: Free replacement will be provided if the product delivered is damaged, defective, or incorrect.

* Request Period: Replacement request must be made within 2 days of delivery.

* Processing Time: Replacement product will be Delivered within 2-3 business days after return pickup.

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Shipping Policy

* Processing Time: Orders are processed within 1–2 business days after payment confirmation.

* Delivery Time: Standard delivery takes 2-3 business days within India. Remote locations may take longer.

* Shipping Charges: Calculated at checkout based on order value and delivery location.

* Tracking: Customers will receive tracking details via SMS/email once shipped.

* Delays: We are not responsible for delays caused by courier partners or natural events.

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📌 Contact Information

+91 9522522004

Support@tejastradingcompany.in

House No. 129,Vinit Gunj ,Kolar Raod Bhopal 462043 MP india.

TEJAS TRADING COMPANY